The domain name www.vgokart.com (herein after referred to as “Website”) is owned by Delisha Home and Garden, with its registered office at Bangalore
CHANGES TO THIS POLICY
We may update this policy at any time without user consent and knowledge and the same will be posted online after changes. users are required to review our policy regularly.
“Personal data” is any information that allows you to be identified. This does not include anonymous data where you cannot be recognised, for example financial or general sales data.
Processing” includes the collection, storage, transfer, editing and updating of personal data. Almost every “use” of personal data is likely to be “processing”.
We need to verify the age of people using our site to ensure the website is not being used by children, to comply with our legal obligations.
We may use your personal data when the law allows us to do so
CONTACT INFORMATION AND IDENTIFICATION
Name, surname, website username, addresses, email address and telephone numbers are required to process purchase order. We share few of these information like address and telephone numbers to our shipping partner so that product delivered at correct address and right person. Parallel user required to enter correct mobile number and address. If user provided a false or wrong address then product may not delivered to you in that case our responsibility will be null. To create an account on our website we need details to identify you and manage your account. We also use this information to administer your account, to process and send you an order. When you place an order, we use your details to confirm and accept the order and to send information on delivery. Where you request to return a product, we need to identify you, your order and may communicate with you if you have queries or request to return a product. We want to keep you informed about our new products and exciting news about our brand. We will only do this where you have asked us to contact you and you may ask us to stop at any time. We ask for your consent to contact you for marketing. You provide this consent when you tick the box online, enter your email into our newsletter sign-up on the website. if user want to unsubscribe at any time user can emails by contacting us at email@example.com. We also send you the promotional offers and sales events promos/ different discount coupons depending your personal and previous shopping behavior in our website. if do not want the same can be unsubscribe at any time.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We need personal data to process payments. Payments are made through our payment service provider. You provide information directly to our provider, which operates a secure server to process payment details, encrypting your information and authorising payment.
To prevent fraud, security breaches, legal violations and misuse of our website. We need to check that payments made to us are genuine and not fraudulent. We need to protect you against fraud and criminal activity and protect our business. We may recommend products and services to you that are of interest and better suited to you as an individual. We also need to understand more about you and demographics, so we can offer a range and variety of products and services that you and other customers want.
TO COMPLY WITH OUR TAX AND ACCOUNTING OBLIGATIONS
We need to keep a record of invoices we issue and payments made and received for audit and tax purposes. We keep invoices that we send to you and information on payments received. This may include your contact details, order details and invoice number / order number.
TRACKING AND RECORDING PURCHASES
We do this so you can make a purchase and place your order. We need to have a record of this information to accept your order and send you your purchase. If you open an account, you can easily see what you have purchased and your order history. We also use this information to deal with queries and communications you might send about your purchases. To offer you additional products, services and benefits, we keep a record of the purchases you make as we may offer new or similar styles or products in future that may be of interest. This helps us to understand your interests. For some customers we may also offer access to additional benefits, sales, discounts, exclusive offers based on their purchase history. To understand more about our business, products and about you , We use the data to understand what styles are successful and popular including region specific preferences, so we can offer customers and clients what they want and provide the best products and services as a business.
TECHNICAL DATA – DEVICES, LOCATION AND USE OF THE WEBSITE
Every effort is made to keep the website up and running smoothly. However, vgokart.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Our website should automatically select an appropriate currency based on your location. This allows us to show you the correct currency and calculate the correct delivery costs. To improve and update our website and improve the service we offer. It allows us to review and improve our website including running tests, maintenance and support and reviewing hosting data to understand more about how the website functions and where we need to make changes and improvements.
WE DO NOT COLLECT DATA
We do not collect any “special categories” of data about you. Special categories of data include details on race, ethnicity, religious or other beliefs, sexual orientation, political opinions, trade union membership or health and genetic data. If you choose to provide these types of data to us, we will not be able to recognise this and will treat it as personal data.
COOKIES AND OTHER TECHNOLOGY
These are essential to browse the website and provide services. Without these cookies your basket and order history will not be displayed and you may not be able to order any products.
These are not strictly necessary for the website to operate but allow the website to function more effectively. These cookies allow the website to “remember” your choices and preferences including your username, language, region etc. and offer advanced, simplified and personalised features and experience.
These cookies measure and analyse the use of the website including traffic, sales, pages visited most often and any error messages etc. We use these analytical cookies to improve the website and your experience. Data collected from these cookies is anonymous and is not used to identify individuals. This information may also be shared with third parties, including our website developer and hosting provider.
TARGETING AND ADVERTISING COOKIES
These cookies personalise advertisements that are more relevant to an individual. The cookies can collect more detailed information about an individual and their browsing habits, including products accessed or put into a basket. These cookies can be used for personalised direct marketing communications, limit certain advertising or measure the impact of advertising. These cookies also allow us, and the third-party providers we use, to track user actions on different websites and measure the impact of our marketing so that we can deliver more relevant and effective advertising to you and improve your overall experience. Currently we do not respond to “do not track” signals or other mechanisms that provide an opt-out for collecting information across websites and services that we are involved with. In the event this changes in future, we will update this policy accordingly.
THIRD PARTY COOKIES AND SOCIAL MEDIA
If you share content through third party sites such as social media platforms or if you are logged into our website using social media information you may receive cookies from these sites. Social media activity is subject to the privacy policies of the social media website / platform.
We cannot control cookies of third parties and recommend that you review the social media platforms’ privacy policies and information on cookies.
SHARING OF DATA
We will never sell or transfer your data to another party for their marketing purposes. We share data with companies as part of managing and running our business and providing products and services to you.
DELIVERY AND LOGISTICS
We share your data with companies that store, pack and deliver products to physically send products or contact you to provide you with your order.
GOVERNMENT AND REGULATORY BODIES
We may need to share data with law enforcement, tax authorities, agencies and other governmental and public bodies where required by law or to prevent crime and fraud and to comply with our legal obligations.
PROTECTING DATA AND SECURITY
We require third parties to respect security of personal data we share with them and to treat it in accordance with the law. We do not allow third-party service providers to use personal data for their own purposes and we only permit processing of personal data for specified purposes, in accordance with our instructions and the in compliance with the law. Third parties we share data with are also subject to a duty of confidentiality. We have security, technical and organisational measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Some examples safeguards we have implemented include firewalls and data encryption, physical access controls and information access controls. We limit access to personal data to employees, agents, contractors and third parties who need to know or need to access that data.